Academics: Undergraduate Courses
Information Systems Administrative Assistant Certificate
The Information Technology & K-economy Age
Malaysia is moving towards becoming an Information Technology based country with society that is IT skilled. The success of Multimedia Super Corridor (MSC) is hinged on a large workforce that is truly skilled. From statistics, it is clear that Malaysia still has a tremendous need to fill this skilled workforce requirement.
The Malaysian Government is therefore taking active steps to meet this skilled workforce demand by making IT training and development more accessible to everyone available and willing to take this IT challenge.
It is almost a prerequisite now to be equipped with computer skills no matter what industry you choose to be employed in.
In the light of this, it is of paramount importance for everyone to receive formal training and acquire basic qualifications in not just the sciences of computing but more importantly the practical hands-on skills in computer usage. As such there in no skill quite as important and far reaching as the ability to use a computer and to use it to its maximum potential.
Students are therefore encouraged to take full advantage of this well designed course so that they can personally benefit from it and at the same time contribute and meet the nation's needs for thousands of skilled workforce and professionals in the bid to make Malaysia an industrialised nation thereby fulfilling Vision 2020.
Information Systems Administrative Assistant
(Level 2)
This course is designed to train a candidate systematically in performing administrative duties with the usage to information systems applications and technologies in a service-based department of an organisation.
The program is divided into 6 modules:
- Managing Office Environment
- Preparation of maintenance reports and co-ordination of in-house equipment
and fixtures maintenance
- Administrative Functions
- Maintain a filing system
- Handle business appointments, accommodation, airline, and traveling
reservations
- Maintain invoice records
- Perform banking related activities
- Business Communications Organise business messages
- Handle telephone, facsimile and postages
- Handle client complaints
- Computer Operations Perform
- Perform electronic filing & maintenance
- Scan computers for viruses
- Defragmentation of computers
- Electronic Documents
Using applications software to:
- prepare minutes of meetings, business letters and memos
- develop presentation materials
- produce database reports
- Systems Maintenance
- Handle software installation media
- Set-up personal computer configuration
- Install computer software
- Perform backup activities
Methodology
In order for the program of this nature to have an impact on candidates, more time will be given in the adapting and coaching process, and at the same time candidates are allowed to digest and internalise the subject matter.
This program will be conducted over a period of 3 months and will be delivered through a combination of:
- Hands-on Computer Tutorials
- Lectures
- Workshops
- Group discussions
Joining the course
This course is opened to all Malaysian from all walks of life in the age group between 15 - 50 years of age. Through the Skilled Development Fund (SDF), a 100% study loan with extremely low interest is made available to all candidates that qualify.
Modules in the Programme
- Administrative Functions
- Business Communications
- Computer Operations
- Electronic Documents
- Systems Maintenance
Duration
6 months
Assessment
100% competency based coursework
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