Excel College's Corporate & Executive Training Programmes

 

IMPROVING EMPLOYEE PERFORMANCE:
CORRECTING, COACHING & COUNSELLING

 

Objectives:
Increase your performance and awareness in the area of team leadership through concepts, theories and methods of managing and developing a team in the organization.

 

Program Outline:
This workshop is skill-based and highly participative. There will be short presentations, exercises and role plays.

 

  • Structure of an Effective Team
    - Mechanism of synergy
    - Risk taking behaviour
    - Desert survival exercise

     

    Motivation in the Team
    - Herzberg's theory
    - Turning theory into practise
    - Perceiving and changing attitudes
    - Personal motivation
    - Motivational needs of team members

     

    Principles of Motivation
    - Maintenance and enhancement of self-esteem
    - Reinforcement techniques to shape behaviour
    - Listening techniques
    - Setting goals and achieving objectives
    - Reinforcing team communication channels
    - Incentives

     

    Principles of Motivation
    Understanding some intrapersonal and interpersonal principles that underlie human
    behaviour (failure and improvement)

     

    Managing Conflict in the Team
    - The joint decision process
    - Identifying and understanding conflict
    - Strategies for harnessing conflict

     

    Team Roles
    - The Belbin questionnaire
    - Understanding why teams are successful
    - Overcoming barriers
    - Developing a pattern of behaviour

     

    Strengthening the Team
    - The building blocks questionnaire
    - Joint problem solving
    - Creating trust
    - Reinforcing relationship

     

    Managing Change
    - Handling reaction to change
    - The five stages of concern
    - The change management model
    - Periodic self-evaluation

     

    Overcoming Limitations to Team Development
    - Realistic expectations
    - Appropriate training
    - Organistion
    - Setting personal action plans



Program Code: 1-1000-16